Return Policy

✅ Returns Accepted Within 7 Days

-You can request a return within 7 days of receiving your order.

-Items must be unused, unopened, and in original packaging.

-Return shipping is not covered and must be paid by the customer.

🚫 Non-Returnable Items

-For hygiene and safety reasons, used or opened products cannot be returned.

💬 How to Start a Return

-Simply email us at info@lunana.us with your order number and reason for return. We’ll get back to you with instructions.

💸 Refunds

-After we receive and inspect your return, your refund will be processed within 5–7 business days to the original payment method.